Copycat Support
Help with Copycat, the Mac clipboard manager by Solco, LLC.
Contact us
Have a question, found a bug, or need help with Copycat? Email us directly and a real person will get back to you:
support@meetcopycat.comGetting started
- Open Copycat with the default shortcut, ⌘⇧Space, or by clicking the cat icon in your menu bar.
- Type to fuzzy-search your clipboard history, use the arrow keys to select a clip, and press ↵ to copy it. The panel closes; press ⌘V to paste wherever you're typing.
- Press ⌘1–⌘9 to copy one of the top nine clips in the list without using the arrow keys, then ⌘V to paste.
- Copycat needs no permissions. It never asks for Accessibility access because it never types into other apps — you always paste with ⌘V.
Common questions
The menu bar icon isn't showing up.
When the menu bar is full, especially on a Mac with a camera notch, macOS hides the icons that don't fit; there's no overflow menu to find them in. Quit another menu bar app, or hold ⌘ and drag icons to make room. ⌘⇧Space opens Copycat even while its icon is hidden.
How do I change the keyboard shortcut?
Open Settings with the gear icon in the Copycat panel, or right-click the cat icon in the menu bar and choose Settings… from its menu. In the Shortcuts section, click the shortcut next to Open Copycat and press a new key combination. It needs ⌘, ⌥, or ⌃, and standard shortcuts such as ⌘V aren't allowed. Press esc to keep your current shortcut.
Is my clipboard data private?
Yes. Copycat never sends your clipboard anywhere — there is no cloud sync and no network calls. Your history is encrypted at rest on your Mac with AES-GCM. See our Privacy Policy for details.
How do I remove Copycat completely?
Moving the app to the Trash leaves its encrypted history and its Keychain key behind. Our Privacy Policy lists the steps to delete both.
How do I report a bug or request a feature?
Email support@meetcopycat.com with as much detail as you can — your macOS version, what you expected, and what happened instead. Screenshots help.
How do I get a refund?
Copycat is sold exclusively through the Mac App Store, so all billing and refunds are handled by Apple. Request a refund at reportaproblem.apple.com or through Settings → Apple ID → Media & Purchases on your Mac.